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Feedback
We welcome your comments, suggestions and/or questions regarding our products, services and web site. Please let us know how our products are working for you, tips on how you use them, what other products you would like us to offer or any other idea you'd like to share. Feedback can be sent via e-mail; if you would like to receive a response to your comment or suggestion, please include your contact information. Thank you!
Returns
We expect that you will be completely satisfied with your purchase; however, if your purchase does not meet your expectations, please feel free to contact us within 90 days of your order. (Unfortunately, study guides are non-returnable.)
Damaged Merchandise
If you receive a damaged or defective item, we will be happy to correct the problem. Please contact us by e-mail or toll-free at 1-800-843-4977, with information explaining what is wrong with the item and we will issue you a Return Authorization number. Simply return the item with the Return Authorization number prominently displayed on the packaging, and once the number has been verified, we will issue you a new item.
Your Order Is Valuable
We want to make sure your buying experience is fast and easy. Please take a moment to let us know how we're doing, or if there are ways that we can improve our publications and services. Feel free to contact us with questions or concerns:
By Telephone: 1-800-843-4977
By Fax: 706-227-2204
By E-Mail: myorder@elliottfitzpatrick.com
Thank you for your interest - and your continued patronage!
-- Tim Field, President